*All orders are shipped via TNT (FedEx).

Shipping Policy

Thank you for visiting and shopping at ​iridashop.com​. Following are the terms and
conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on
weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please
allow additional days in transit for delivery. If there will be a significant delay in shipment of your
order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Irida Family Workshop is not responsible for any customs and taxes applied to your order. All
fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Irida Family Workshop​ is not liable for any products damaged or lost during shipping. If you
received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on
weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please
allow additional days in transit for delivery. If there will be a significant delay in shipment of your
order, we will contact you via email or telephone

Returns Policy

Our ​Return & Refund Policy​ provides detailed information about options and procedures for
returning your order.